Remote Care Coordinator III

Centene Corporation; Sacramento (CA); Hybrid; USD 28,000 - 48,000; Full time

Job summary

Centene Corporation is seeking a care management support role based in California. The position works with the senior care management team to ensure services are delivered, coordination of care is maintained, and member satisfaction is achieved through outreach by phone or home visits.

Responsibilities include coordinating care plans with providers and partners, handling member inquiries, and documenting care needs in compliance with state regulations.

Qualifications

• Requires a High School diploma or GED.
• Requires 2 - 4 years of related experience.

Responsibilities

• Provides outreach to members via phone or home visits to engage members and discuss the care plan and next steps.
• Coordinates care activities with providers, partners, and members to accommodate changes or progress.
• Responds to inquiries related to care plans and member services.
• Develops knowledge of care management services and handles some complex issues.
• Communicates with care managers and practitioners to facilitate member services and continuity of care.
• Performs service assessments/screening for members with complex needs and documents care needs.

Skills

Care coordination

Member outreach

Communication skills

Education

High School diploma or GED

Job description

Centene Corporation is seeking a care management support role based in California. The position works with the senior care management team to ensure services are delivered, coordination of care is maintained, and member satisfaction is achieved through outreach by phone or home visits.

Responsibilities include coordinating care plans with providers and partners, handling member inquiries, and documenting care needs in compliance with state regulations.