Care Management Support Coordinator III — Data & Outreach

Centene Corporation; United States; Híbrido; USD 28.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

401K and stock purchase plans

Tuition reimbursement

Paid time off plus holidays

Flexible work schedules (remote/hybrid

Descripción de la vacante

Centene Corporation is seeking a careful, organized care management administrative professional to support outreach, scheduling, and member/provider communications. The role focuses on non-clinical record-keeping, policy-compliant documentation, and efficient data reporting to leadership.

Flexible with business needs, you will handle escalations while maintaining high-quality customer care. The position emphasizes data extraction, pivot tables, and Excel-driven reporting, with opportunities to

Formación

• Requires a High School diploma or GED (minimum) and 2 - 4 years of related experience.
• Strong communication skills (verbal and written) and ability to present data clearly to stakeholders.
• Moderately strong Excel skills (data extraction, pivot tables, conditional formatting) and curiosity about Gen AI tools.

Responsabilidades

• Outreach to members via phone to support care plan next steps and education for members and providers.
• Provide frontline support to member/provider inquiries and document non-clinical records.
• Assist with data reporting to People Leaders (up to 50% time) and maintain care management records per regulations.
• Support onboarding and day-to-day administrative duties including sending welcome letters and educational materials.
• Escalate requests to management and assist in training new hires.

Conocimientos

Data reporting

Excel

Communication

Problem solving

Time management

Adaptability

Educación

High School diploma or GED

Herramientas

Gen AI tools

Excel pivot tables

Descripción del empleo

Centene Corporation is seeking a careful, organized care management administrative professional to support outreach, scheduling, and member/provider communications. The role focuses on non-clinical record-keeping, policy-compliant documentation, and efficient data reporting to leadership.

Flexible with business needs, you will handle escalations while maintaining high-quality customer care. The position emphasizes data extraction, pivot tables, and Excel-driven reporting, with opportunities to