Remote MedTech Field Service Coordinator

IQVIA; Phoenix (AZ); Remote; USD 37,000 - 41,000; Full time

Benefits offered by this job

Remote work from home

Flexible training program

Job summary

IQVIA Inc is seeking a Remote Field Service Coordinator to support scheduling of software updates across healthcare facilities. You will lead day-to-day activities, coordinate assignments for field staff, and manage customer expectations with a focus on accuracy in documentation.

This role offers growth within a leading medical device and healthcare insights firm. Remote work from home, flexible training, and collaboration with cross-functional teams are available.

Qualifications

• High school diploma or equivalent required.
• 1 year of relevant field service coordination or related experience.
• Ability to work independently and in a team with leadership guidance as needed.
• Able to follow defined processes with minimal supervision.
• Salesforce experience and MS Office proficiency.
• Strong verbal and written communication.
• Must be located in the United States with home internet access.

Responsibilities

• Lead, facilitate, coordinate, and track day-to-day activities to meet field service needs.
• Contact healthcare facilities to coordinate assignments for field teams.
• Manage customer expectations of products and services.
• Ensure accuracy in all tasks, reviewing documentation and data for inconsistencies.
• Maintain high accuracy standards in client systems and communications.
• Collaborate with team members and leadership to solve issues and improve processes.

Skills

Field service coordination

Scheduling

Customer service

Salesforce

MS Office

Communication

Education

High school diploma or equivalent

Tools

Salesforce

MS Office

Job description

IQVIA Inc is seeking a Remote Field Service Coordinator to support scheduling of software updates across healthcare facilities. You will lead day-to-day activities, coordinate assignments for field staff, and manage customer expectations with a focus on accuracy in documentation.

This role offers growth within a leading medical device and healthcare insights firm. Remote work from home, flexible training, and collaboration with cross-functional teams are available.