Remote MedTech Field Service Coordinator

IQVIA; Orlando (FL); Remote; USD 37,000 - 41,000; Full time

Job summary

IQVIA Inc is seeking a remote Field Service Coordinator in the United States to support scheduling for field service personnel performing software updates in healthcare facilities.

Responsibilities include leading day-to-day activities, coordinating with healthcare facilities, and ensuring accuracy in documentation while maintaining high service quality. Requires 1 year of related experience and proficiency in Salesforce and MS Office.

Qualifications

• 1 year of relevant experience as field service coordinator or related role.
• Ability to work independently and within defined processes.
• Strong verbal and written communication skills.
• Must be located in the United States with home internet access.

Responsibilities

• Lead and coordinate day-to-day activities to meet customer field service needs.
• Coordinate assignments with healthcare facilities and field team members.
• Manage customer expectations and ensure accuracy in documentation.
• Review data and identify inconsistencies before submission.
• Collaborate with team to improve processes.

Skills

Customer service

Communication

Independent working

Education

High school diploma

Tools

Salesforce

MS Office

Job description

IQVIA Inc is seeking a remote Field Service Coordinator in the United States to support scheduling for field service personnel performing software updates in healthcare facilities.

Responsibilities include leading day-to-day activities, coordinating with healthcare facilities, and ensuring accuracy in documentation while maintaining high service quality. Requires 1 year of related experience and proficiency in Salesforce and MS Office.