Remote MedTech Field Service Coordinator

IQVIA; Denver (CO); Remote; USD 37,000 - 41,000; Part time

Benefits offered by this job

Remote work from home

Job summary

IQVIA Inc. is seeking a remote Field Service Coordinator to support scheduling for field personnel performing software updates in healthcare facilities. The role focuses on outreach, coordination, and ensuring on-time completion of field service tasks from home.

Requirements include a high school diploma and at least 1 year of related experience. Salesforce and MS Office familiarity are beneficial, with training growing as you learn the role.

Qualifications

• Minimum 1 year of relevant field service coordination or dispatch experience.
• Able to work independently and in a team environment.
• Strong verbal and written communication skills.
• Must have home internet access and reside in the United States.
• Experience with Salesforce is a plus; MS Office proficiency required.

Responsibilities

• Lead, facilitate, coordinate, and track day-to-day activities to meet field service needs timely and aligned with goals.
• Contact healthcare facilities to coordinate assignments for field team members.
• Manage customer expectations for products and services.
• Ensure accuracy by reviewing documentation, validating data, and flagging inconsistencies.
• Maintain compliance in client systems and communications before distribution.
• Collaborate with team and leadership to resolve issues and improve processes.

Skills

Communication skills

Team collaboration

Problem solving

Attention to detail

Education

High school diploma or equivalent

Tools

Salesforce

MS Office

Job description

IQVIA Inc. is seeking a remote Field Service Coordinator to support scheduling for field personnel performing software updates in healthcare facilities. The role focuses on outreach, coordination, and ensuring on-time completion of field service tasks from home.

Requirements include a high school diploma and at least 1 year of related experience. Salesforce and MS Office familiarity are beneficial, with training growing as you learn the role.