Remote MedTech Field Service Coordinator

IQVIA Inc; Dallas (TX); Remote; USD 37,000 - 41,000; Part time

Job summary

IQVIA Inc is seeking a Field Service Coordinator for a remote, work-from-home role across the United States. The position focuses on scheduling software updates and coordinating field personnel within healthcare facilities.

Responsibilities include leading daily activities, communicating with facilities, and upholding data accuracy while collaborating with leadership to resolve complex issues and improve processes. Requires a high school diploma and 1 year of related experience.

Qualifications

• High school diploma or equivalent required.
• 1 year of relevant field service coordination or related experience.
• Ability to work independently and with a team within defined processes.
• Experience with Salesforce and MS Office is a plus.
• Strong verbal and written communication skills.
• Must be located in the United States and have home internet access.

Responsibilities

• Lead, coordinate, and track day-to-day activities to fulfill field service needs.
• Contact healthcare facilities to coordinate assignments for field teams.
• Manage customer expectations of products and services.
• Ensure accuracy in documentation, data review, and identify inconsistencies.
• Maintain high accuracy in client-facing systems and communications.
• Collaborate with team and leadership to solve issues and improve processes.

Skills

Strong communication

Team collaboration

Problem solving

Independent work

Education

High school diploma or equivalent

Tools

Salesforce

MS Office

Job description

IQVIA Inc is seeking a Field Service Coordinator for a remote, work-from-home role across the United States. The position focuses on scheduling software updates and coordinating field personnel within healthcare facilities.

Responsibilities include leading daily activities, communicating with facilities, and upholding data accuracy while collaborating with leadership to resolve complex issues and improve processes. Requires a high school diploma and 1 year of related experience.