Remote MedTech Field Services Coordinator

IQVIA; Detroit (MI); Remote; USD 37,000 - 41,000; Part time

Job summary

IQVIA Inc is seeking a part-time Field Service Coordinator to support scheduling for field personnel performing software updates across healthcare facilities. This remote role requires strong organizational skills and collaboration with healthcare professionals and technicians.

You will lead daily activities, coordinate assignments, and manage customer expectations while upholding data accuracy and regulatory language.

Qualifications

• High school diploma or equivalent required.
• 1 year of relevant experience as a field service coordinator, scheduler, or related customer service role.
• Must be located within the United States and have access to home internet.
• Experience with Salesforce or MS Office is a plus/required.

Responsibilities

• Lead, facilitate, coordinate, and track day-to-day activities to ensure field service needs are met on time and in line with goals.
• Contact healthcare and customer facilities to coordinate assignments for field team members.
• Manage customer expectations of products and services.
• Ensure accuracy in documentation, data validation, and identify discrepancies before submission.
• Maintain high accuracy in client-facing systems and communications, confirming product details and regulatory language.

Skills

Communication skills

Education

High School Diploma or equivalent

Tools

Salesforce

MS Office

Job description

IQVIA Inc is seeking a part-time Field Service Coordinator to support scheduling for field personnel performing software updates across healthcare facilities. This remote role requires strong organizational skills and collaboration with healthcare professionals and technicians.

You will lead daily activities, coordinate assignments, and manage customer expectations while upholding data accuracy and regulatory language.