Remote MedTech Field Services Coordinator

IQVIA; Columbus (OH); Remote; USD 37,000 - 41,000; Part time

Job summary

IQVIA Inc. is seeking a part-time Field Service Coordinator to support scheduling for field service personnel across multiple healthcare facilities. This remote-from-home role leverages your technical and customer service experience to coordinate software updates and services.

You will contact facilities, manage assignments, and ensure accurate documentation while upholding regulatory language accuracy. This position offers growth as you learn IQVIA processes and tools.

Qualifications

• High school diploma or equivalent required.
• 1-year relevant experience in field service coordination, scheduling, or related customer service roles.
• Ability to work independently and in a team environment.
• Must be located within the United States and have home internet access.
• Experience with Salesforce is a plus; MS Office is required.

Responsibilities

• Lead, coordinate, and track day-to-day field service activities to meet customer needs on time.
• Contact healthcare facilities to coordinate assignments for field team members.
• Manage customer expectations of products and services.
• Demonstrate attention to detail by reviewing documentation, validating data, and identifying inconsistencies before submission.
• Uphold accuracy in client-facing systems and communications, confirming product details before distribution.
• Collaborate with colleagues and leadership to solve issues and improve processes.

Skills

Salesforce experience

MS Office

Verbal communication

Written communication

Team collaboration

Attention to detail

Education

High school diploma

Tools

Salesforce

MS Office

Job description

IQVIA Inc. is seeking a part-time Field Service Coordinator to support scheduling for field service personnel across multiple healthcare facilities. This remote-from-home role leverages your technical and customer service experience to coordinate software updates and services.

You will contact facilities, manage assignments, and ensure accurate documentation while upholding regulatory language accuracy. This position offers growth as you learn IQVIA processes and tools.