Remote Medical Virtual Assistant - Pediatric Scheduling

Rockstar; Arizona; Teletrabalho; USD 42 000 - 60 000; Tempo integral

Resumo da oferta

Rockstar is seeking a Medical Virtual Assistant to support a California-based pediatric therapy clinic. This fully remote, full-time role focuses on scheduling, communication, and administrative coordination to ensure smooth operations and patient care.

You will manage patient appointments via EMR, coordinate telehealth, verify insurance, and support the care team. Experience in healthcare customer service and EMR systems is required; bilingual Spanish speakers are encouraged to apply.

Qualificações

• Experience in healthcare customer service and scheduling.
• Familiar with EMR systems and insurance coordination.
• Spanish-speaking candidates are encouraged to apply.

Responsabilidades

• Schedule and coordinate patient appointments via EMR.
• Confirm new patient appointments and manage therapist calendars.
• Coordinate telehealth sessions and care team meetings.
• Assist families with insurance-related scheduling and inquiries.
• Verify insurance coverage details and assist with related questions.
• Submit and manage prior authorization requests.
• Greet patients virtually and guide them through onboarding steps.

Conhecimentos

Healthcare customer service

Scheduling

Admin support

Schedule management

Insurance verification

Spanish language

Multitasking

Strong communication

Ferramentas

Ensora EMR

Salesforce

Google Workspace

Descrição da oferta de emprego

Rockstar is seeking a Medical Virtual Assistant to support a California-based pediatric therapy clinic. This fully remote, full-time role focuses on scheduling, communication, and administrative coordination to ensure smooth operations and patient care.

You will manage patient appointments via EMR, coordinate telehealth, verify insurance, and support the care team. Experience in healthcare customer service and EMR systems is required; bilingual Spanish speakers are encouraged to apply.