Remote Bilingual Medical VA - Pediatric Therapy

Winning Assistants; Orlando (FL); Hybrid; USD 8,300 - 9,600; Full time

Benefits offered by this job

Dedicated HR & Contractor Support Team

Premium VPN Access (Optional)

HIPAA & Cybersecurity Training + Cert.

Top VA Performance Training

Client-Approved US Holidays

Paid/Unpaid Time Off (Client approved)

Tools & Resources access

Performance-based incentives (optional

Job summary

Winning Assistants is seeking a Bilingual Medical Virtual Assistant — Pediatric Therapy to support scheduling, billing, insurance coordination, and daily administrative operations for a pediatric therapy provider in Orlando, Florida.

The role requires fluent Spanish and English, strong Excel skills, and meticulous follow-through to manage scheduling, billing, and data tracking across multiple systems.

Qualifications

• Healthcare administrative experience required (medical office preferred).
• Fluent in English and Spanish; able to read, write, and speak in both languages.
• Experience with medical scheduling, confirmations, rescheduling, and tracking.
• Knowledge of medical coding (ICD-10, CPT, HCPCS).
• Experience converting therapy units to billable hours (15- or 30-minute units).
• Proficiency in Microsoft Excel (formulas, sorting, filtering).
• Experience with TheraBill or similar scheduling/billing systems is a plus.
• GroupMe or similar communication platform experience preferred.

Responsibilities

• Handle high-volume patient calls, referrals, scheduling requests, and general inquiries.
• Schedule, confirm, reschedule, and track patient appointments.
• Coordinate schedules between patients, therapists, and administrative staff.
• Maintain accurate patient records while protecting PHI.
• Track insurance eligibility, benefits, claims, and authorizations.
• Convert CPT units into billable hours for scheduling and billing.
• Maintain Excel-based tracking for schedules, authorizations, and billing.
• Communicate with GroupMe for parent updates and inquiries.
• Assist with credentialing documentation and related requirements.

Skills

Bilingual Spanish & English

Scheduling & calendar management

Healthcare administration

Excel proficiency

GroupMe usage

Communication with patients/parents

Tools

TheraBill or similar system

Medical scheduling platforms

Job description

Winning Assistants is seeking a Bilingual Medical Virtual Assistant — Pediatric Therapy to support scheduling, billing, insurance coordination, and daily administrative operations for a pediatric therapy provider in Orlando, Florida.

The role requires fluent Spanish and English, strong Excel skills, and meticulous follow-through to manage scheduling, billing, and data tracking across multiple systems.