Remote Medical Virtual Assistant - Patient Scheduling

NeoWork; United States; Remote; USD 19,000 - 30,000; Full time

Benefits offered by this job

Health insurance for contractors

Holiday extra pay

Mental health days

Performance-based incentives

Annual review

Job summary

NeoWork is hiring Medical Virtual Assistants to support U.S. healthcare practices with front-office and administrative work. You will help patients get scheduled, verified, and supported, so providers can focus on care.

We are a global staffing partner that builds dedicated remote teams for fast-growing U.S. companies. You will work remotely from Colombia, joining client teams and tools while NeoWork handles HR, benefits, and ongoing support.

Qualifications

• Proficient English, both spoken and written.
• Familiarity with medical terminology and healthcare workflows.
• Experience using EHR or practice management systems.

Responsibilities

• Answer and place patient calls for scheduling, reminders, and inquiries.
• Verify insurance eligibility and benefits; assist pre-authorizations.
• Process patient intake forms and update records in the EHR.
• Coordinate referrals, follow-ups, and provider communications.
• Route clinical or billing questions to the right staff.
• Handle patient information in a HIPAA-compliant manner.

Skills

English proficiency

Medical terminology

EHR experience

Organization

Communication skills

Remote work

Tools

AdvancedMD

athenahealth

eClinicalWorks

Job description

NeoWork is hiring Medical Virtual Assistants to support U.S. healthcare practices with front-office and administrative work. You will help patients get scheduled, verified, and supported, so providers can focus on care.

We are a global staffing partner that builds dedicated remote teams for fast-growing U.S. companies. You will work remotely from Colombia, joining client teams and tools while NeoWork handles HR, benefits, and ongoing support.