Remote Medical Virtual Assistant for Primary Care & Wellness

Winning Assistants; United States; Remote; USD 6,888 - 8,265; Full time

Benefits offered by this job

HIPAA training

Cybersecurity training

Performance training

SOP access

Holiday scheduling

Job summary

Winning Assistants is seeking a Medical Virtual Assistant to support a Florida-based Primary Care, Women's Health, Wellness & Aesthetics practice remotely. You will handle inbound calls, schedule appointments, educate patients, and support medical records with a focus on delivering outstanding patient experiences.

We require at least 1 year of US healthcare experience, strong English, and detail-oriented, patient-focused work. Knowledge of Elation or Weave is a plus; HIPAA training is provided.

Qualifications

• Minimum 1 year of experience supporting US-based healthcare clients as a Medical Virtual Assistant.
• Strong English communication and professional phone presence.
• Experience in medical administration and customer service.
• Detail-oriented, organized, and patient-focused.
• Experience with Primary Care or Wellness is a plus; clinical experience preferred.
• Experience with Elation and Weave is a plus; sales or patient conversion experience is an advantage.

Responsibilities

• Answer inbound calls, return missed calls, and assist new patient inquiries.
• Schedule, confirm, and follow up on appointments.
• Educate patients about services and next steps.
• Manage medical records and support referrals.
• Send invoice reminders and follow up on outstanding balances.
• Assist with insurance eligibility verification and prior authorizations when needed.

Job description

Winning Assistants is seeking a Medical Virtual Assistant to support a Florida-based Primary Care, Women's Health, Wellness & Aesthetics practice remotely. You will handle inbound calls, schedule appointments, educate patients, and support medical records with a focus on delivering outstanding patient experiences.

We require at least 1 year of US healthcare experience, strong English, and detail-oriented, patient-focused work. Knowledge of Elation or Weave is a plus; HIPAA training is provided.