Remote Behavioral Health Medical Virtual Assistant

Winning Assistants; United States; Remote; USD 6,900 - 9,600; Full time

Benefits offered by this job

HIPAA training provided

Premium VPN access

Top VA training program

US holidays off

Contractor support team

Job summary

Winning Assistants, Inc. is seeking a Behavioral Health Medical Virtual Assistant for a remote, US-based psychiatry practice. You will handle patient calls, intake, scheduling, referrals, insurance verification, prior authorizations, and follow-ups in a fast-paced healthcare environment.

Ideal candidates have behavioral health experience, HIPAA training, and strong English communication. This is a remote, contractor-friendly role with flexible hours and ongoing training.

Qualifications

• Experience in psychiatry/behavioral health required.
• Proficient in English (spoken and written).
• HIPAA training/certification completed.
• Experience with patient coordination or medical front desk tasks.
• Familiarity with EHR systems; Valant preferred.

Responsibilities

• Answer inbound calls with professional, compassionate support.
• Coordinate new patient intake and scheduling.
• Verify insurance and assist with prior authorizations.
• Follow up with no-show patients and document outreach.
• Collaborate with the clinic team and manage front desk tasks.

Skills

HIPAA training

English proficiency

Healthcare administration

Medical front desk experience

EHR systems

Prior authorizations

Education

Healthcare background preferred

Tools

Valant

CoverMyMeds

RingCentral

Job description

Winning Assistants, Inc. is seeking a Behavioral Health Medical Virtual Assistant for a remote, US-based psychiatry practice. You will handle patient calls, intake, scheduling, referrals, insurance verification, prior authorizations, and follow-ups in a fast-paced healthcare environment.

Ideal candidates have behavioral health experience, HIPAA training, and strong English communication. This is a remote, contractor-friendly role with flexible hours and ongoing training.