Remote Medical Scheduling Coordinator

InnovAge Holding Corp.; Orlando (FL); On-site; USD 25,000 - 29,000; Full time

Job summary

InnovAge Holding Corp. is seeking a Scheduling Coordinator to assist with participant care, escort participants, and manage appointments between participants and providers.

The role emphasizes clerical support, data entry in Epic EMR, and collaboration with the IDT and clinic staff to ensure timely access to care. Remote work experience is valued alongside strong customer service skills.

Qualifications

• 1+ yr administrative, clerical experience including data entry and customer service.
• 1+ yr scheduling experience, with medical scheduling preferred.
• Recent medical scheduling experience within last 1–2 years.
• 3–5 years customer service experience.
• Remote work experience and familiarity with medical EMR systems.

Responsibilities

• Schedule appointments with external network specialists and coordinate care.
• Document scheduling activity in Epic EMR and manage participant flow.
• Serve as liaison between participants, caregivers and providers.
• Notify participants of appointment details and maintain data accuracy.
• Coordinate referrals, authorizations, and high-complexity scheduling.
• Support front-office tasks and assist with schedule changes and transportation.

Skills

Administrative experience

Scheduling experience

Remote work experience

Medical terminology

EMR

Tools

Epic EMR

Job description

InnovAge Holding Corp. is seeking a Scheduling Coordinator to assist with participant care, escort participants, and manage appointments between participants and providers.

The role emphasizes clerical support, data entry in Epic EMR, and collaboration with the IDT and clinic staff to ensure timely access to care. Remote work experience is valued alongside strong customer service skills.