Remote Medical Records Release Support Specialist

Sharecare; Atlanta (GA); À distance; USD 21 000 - 30 000; Plein temps

Résumé du poste

Sharecare is seeking a Remote Release of Information Support role to assist specialists and teams in resolving issues related to medical records requests. You will help ensure HIPAA compliance, perform data entry and quality checks, and coordinate with customer service to resolve fulfillment questions.

Qualified candidates have at least 6 months of experience with Sharecare HDS in QC, credit & collections, or customer service, and proficiency with common office systems.

Qualifications

• Minimum of 6 months experience with Sharecare HDS in QC, Credit & Collections or Customer Service required, 1 year or more preferred.
• Ability to use internal electronic based record workflow systems such as Record Management, Intranet, Exceptions Management, Word, Excel, Outlook, etc.
• Attention to detail
• Ability to work in a fast-paced, production-oriented environment
• High level of reliability, productivity and professionalism
• Good communication skills, both written and oral
• Ability to work independently with minimal supervision

Responsabilités

• Assist Release of Information Specialists to resolve issues related to fulfillment of medical records requests
• Ensure compliance requirements are met to release medical records based on HIPAA rules and regulations
• Perform Data Entry & Quality Control measures for fulfillment of medical records requests
• Effectively communicate with Customer Service and other departments to answer questions and resolve issues with requests and fulfillment of medical records
• Research and resolve workflow and record issues quickly to minimize delays in turnaround
• Identify and escape critical and important issues to management

Connaissances

Sharecare HDS

Quality Control

Credit & Collections

Customer Service

Outils

Record Management

Intranet

Exceptions Management

Word

Excel

Outlook

Description du poste

Sharecare is seeking a Remote Release of Information Support role to assist specialists and teams in resolving issues related to medical records requests. You will help ensure HIPAA compliance, perform data entry and quality checks, and coordinate with customer service to resolve fulfillment questions.

Qualified candidates have at least 6 months of experience with Sharecare HDS in QC, credit & collections, or customer service, and proficiency with common office systems.