Remote HIPAA Records Support Specialist

Sharecare; Jackson (MS); Remote; USD 42,000 - 52,000; Full time

Job summary

Sharecare is a digital health company seeking a detail-oriented teammate to support Release of Information, Quality Control, Customer Service, Billing & Collections in fulfilling medical records requests.

Responsibilities include HIPAA-compliant release of records, data entry, and cross-department coordination to resolve issues promptly. The role emphasizes accuracy, speed, and independent work in a remote, full-time setting.

Qualifications

• Experience with HIPAA and compliance basics.
• Familiarity with electronic record workflow systems.
• Good data entry and quality control.
• Ability to communicate with multiple departments to resolve issues.

Responsibilities

• Assist Release of Information Specialists to resolve issues related to fulfillment of medical records requests.
• Ensure compliance with HIPAA rules and state/federal laws for release of information.
• Perform data entry and quality control for medical records fulfillment.
• Communicate with Customer Service and other departments to answer questions and resolve issues.
• Research workflow issues to minimize turnaround delays.

Skills

Attention to detail

Communication skills

Independent worker

Fast-paced environment

Tools

Record Management

Intranet

Exceptions Management

Word

Excel

Outlook

Job description

Sharecare is a digital health company seeking a detail-oriented teammate to support Release of Information, Quality Control, Customer Service, Billing & Collections in fulfilling medical records requests.

Responsibilities include HIPAA-compliant release of records, data entry, and cross-department coordination to resolve issues promptly. The role emphasizes accuracy, speed, and independent work in a remote, full-time setting.