Remote Medical Records Release Specialist (HIPAA)

Sharecare; Phoenix (AZ); Remote; USD 36,000 - 48,000; Full time

Job summary

Sharecare is a digital health company hiring for a Remote, full-time Release of Information Clerk. You will process patient information requests, ensure HIPAA compliance, and maintain data privacy while delivering high-quality service.

Key duties include obtaining and validating release requests, scanning and transmitting records, and upholding confidentiality and security standards across all work activities.

Qualifications

• High School Diploma (GED) required.
• A minimum of 2 years prior experience in a medical records department or similar setting preferred.
• Strong computer software skills with working knowledge of Microsoft Word and Excel.
• Excellent organizational skills are a must.
• Ability to type 50 wpm.
• Ability to use fax, copier and scanning machines.
• Willing to learn new equipment and processes quickly.
• Self-motivated, a team player.
• Proven customer satisfaction skills.
• Ability to multi-task.

Responsibilities

• Processing all release of information requests accurately and efficiently.
• Retrieving and returning patient charts and scanning records per requests.
• Validating requests and authorizations for release of medical information.
• Performing quality checks on work to ensure accuracy and confidentiality.
• Maintaining equipment and work area in a professional manner.
• Providing excellent customer service and addressing client concerns.

Skills

Typing 50 wpm

MS Word

MS Excel

Customer service

Organizational skills

Data entry

Fax/scanner usage

Education

High School Diploma

Tools

Fax machine usage

Scanner usage

Copier usage

Job description

Sharecare is a digital health company hiring for a Remote, full-time Release of Information Clerk. You will process patient information requests, ensure HIPAA compliance, and maintain data privacy while delivering high-quality service.

Key duties include obtaining and validating release requests, scanning and transmitting records, and upholding confidentiality and security standards across all work activities.