Remote Medical Call Center Agent

National Nurse Triage Inc; Spring Lake (NC); Remote; USD 30,000 - 40,000; Full time

Job summary

A healthcare service provider is seeking Call Agents to handle inbound calls from patients regarding medical advice and inquiries. Representatives will respond to patient questions, make outbound calls for appointments and gather data. Applicants must have excellent communication and multitasking skills, and a high school diploma. This is a remote position requiring open availability from Monday through Sunday during specified hours.

Qualifications

• Open availability from Monday through Sunday, 5 p.m. to 8 a.m.
• Experience in dealing with the public.
• Medical call center background is a plus.

Responsibilities

• Handle inbound calls from patients.
• Respond to inquiries regarding medical advice.
• Make outbound calls to set appointments and gather survey data.

Skills

Excellent communication skills

Good computer skills

Good multi-tasking skills

Education

High school diploma or equivalent

Job description

A healthcare service provider is seeking Call Agents to handle inbound calls from patients regarding medical advice and inquiries. Representatives will respond to patient questions, make outbound calls for appointments and gather data. Applicants must have excellent communication and multitasking skills, and a high school diploma. This is a remote position requiring open availability from Monday through Sunday during specified hours.