Remote Medical Receptionist: Patient Calls & Scheduling

Remote Raven; Town of Poland (NY); Hybrid; USD 7,000 - 8,000; Full time

Job summary

A remote healthcare service provider is looking for a Medical Virtual Receptionist responsible for managing incoming calls, triaging patient inquiries, and ensuring excellent customer service. The ideal candidate has prior experience in a receptionist role, strong communication skills, and the ability to multitask effectively in a fast-paced environment. This role offers full-time remote work with competitive hourly pay.

Qualifications

• Previous experience as a receptionist or in a customer service role, preferably in a medical setting.
• Ability to handle a high volume of calls.
• Excellent communication and multitasking skills.
• Strong organizational skills and attention to detail.
• Ability to work in a fast-paced environment and prioritize tasks effectively.
• Willingness to learn and manage calls from start to finish with provided training.

Responsibilities

• Answer and manage a high volume of incoming calls promptly.
• Direct patient inquiries to the appropriate department.
• Assess the urgency of patient concerns and route calls appropriately.
• Manage calls from initial inquiry to resolution with training.
• Deliver excellent customer service while addressing patient concerns.

Skills

Strong communication skills

Ability to multitask

Organizational skills

Attention to detail

Job description

A remote healthcare service provider is looking for a Medical Virtual Receptionist responsible for managing incoming calls, triaging patient inquiries, and ensuring excellent customer service. The ideal candidate has prior experience in a receptionist role, strong communication skills, and the ability to multitask effectively in a fast-paced environment. This role offers full-time remote work with competitive hourly pay.