Remote Healthcare Call Specialist

inizio; EUA; Teletrabalho; USD 22 000 - 32 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Home-based work

Medical insurance

Dental insurance

Vision insurance

Paid time off

Retirement plan

Disability insurance

Life insurance

Paid parental leave

Company holidays

Resumo da oferta

inizio seeks a remote agent to support healthcare outreach programs, handling inbound and outbound calls with consumers and healthcare providers. You will gather information, enter it into program databases, and explain medical terminology clearly with empathy and care.

Requirements include a high school diploma or equivalent and strong communication skills. You will work from a quiet home office and must follow procedures and protect patient privacy.

Qualificações

• High school diploma or equivalent required.
• Strong verbal, written, and listening skills with a professional telephone manner.
• Comfort using a computer keyboard and mouse.
• Reliable high-speed home internet and a quiet, separate workspace.
• Ability to follow procedures and manage program information carefully.

Responsabilidades

• Represent programs on calls with consumers and providers.
• Follow scripts and program guidance while upholding quality standards.
• Collect information and enter it accurately into databases.
• Explain medical terminology clearly to callers.
• Organize work across multiple projects and handle administrative tasks.
• Protect patient privacy and follow confidentiality procedures.

Conhecimentos

Verbal communication

Written communication

Listening skills

Telephone manner

Computer proficiency

Procedural compliance

Recordkeeping

Formação académica

High school diploma or equivalent

Descrição da oferta de emprego

inizio seeks a remote agent to support healthcare outreach programs, handling inbound and outbound calls with consumers and healthcare providers. You will gather information, enter it into program databases, and explain medical terminology clearly with empathy and care.

Requirements include a high school diploma or equivalent and strong communication skills. You will work from a quiet home office and must follow procedures and protect patient privacy.