Remote Medical Billing Support Specialist

Remote Jobs; Saginaw (MI); À distance; USD 16 000 - 23 000; Plein temps

Avantages offerts par ce poste

Remote work

Résumé du poste

Five Star Solutions is seeking a Medical Billing Customer Service Representative to help patients with billing questions in a remote role. The position supports callers across numerous states and runs Monday through Friday, 9:00am–6:00pm (EST), with full-time 40 hours and paid training.

Base pay is $14 per hour plus a $1 differential for nights and weekends. Five Star emphasizes diversity, provides training, and participates in E-verify as part of its hiring process.

Qualifications

• 1 year of call center or customer service/office experience.
• Strong verbal and written communication skills.
• Basic computer skills and the ability to learn new systems.
• Excellent attention to detail and accurate documentation skills.
• Ability to multitask and process information efficiently.
• A calm, professional approach when handling challenging calls.
• A patient-focused attitude and a commitment to quality customer service.

Responsabilités

• Answer inbound calls regarding patient statements, insurance payments, and account balances.
• Provide accurate information about patient accounts, billing history, and charges.
• Process credit card payments over the phone.
• Document call details, account inquiries, and actions taken.
• Escalate complex billing disputes and concerns to the appropriate department.
• Deliver friendly, professional service while handling sensitive billing questions.

Description du poste

Five Star Solutions is seeking a Medical Billing Customer Service Representative to help patients with billing questions in a remote role. The position supports callers across numerous states and runs Monday through Friday, 9:00am–6:00pm (EST), with full-time 40 hours and paid training.

Base pay is $14 per hour plus a $1 differential for nights and weekends. Five Star emphasizes diversity, provides training, and participates in E-verify as part of its hiring process.