Remote Medical Billing Support Specialist

Remote Jobs; Fishers (IN); Teletrabalho; USD 16 000 - 23 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Remote work

Paid training

Resumo da oferta

Five Star Solutions is seeking a Medical Billing Customer Service Representative to assist patients with billing questions with professionalism and care. This remote role is available to residents in eligible states and follows a 9:00am–6:00pm EST schedule, Mon–Fri.

You will handle inbound calls about statements, insurance payments, and balances, process credit card payments, and document interactions. Paid training is provided, with the company emphasizing diversity and equal opportunity.

Qualificações

• 1 year of call center or customer service/office experience.
• Strong verbal and written communication skills.
• Basic computer skills and the ability to learn new systems.
• Excellent attention to detail and accurate documentation.
• Ability to multitask and process information efficiently.
• A calm, professional approach when handling challenging calls.
• A patient-focused attitude and commitment to quality customer service.

Responsabilidades

• Answer inbound calls regarding patient statements, insurance payments, and account balances.
• Provide accurate information about patient accounts, billing history, and charges.
• Process credit card payments over the phone.
• Document call details, account inquiries, and actions taken.
• Escalate complex billing disputes and concerns to the appropriate department.
• Deliver friendly, professional service while handling sensitive billing questions.

Conhecimentos

Call center experience

Communication skills

Computer literacy

Attention to detail

Multitasking

Professional demeanor

Patient-focused service

Descrição da oferta de emprego

Five Star Solutions is seeking a Medical Billing Customer Service Representative to assist patients with billing questions with professionalism and care. This remote role is available to residents in eligible states and follows a 9:00am–6:00pm EST schedule, Mon–Fri.

You will handle inbound calls about statements, insurance payments, and balances, process credit card payments, and document interactions. Paid training is provided, with the company emphasizing diversity and equal opportunity.