Remote Medical Assistant & Care Coordinator (Telehealth)

Devoted; United States; Remote; USD 32,000 - 37,000; Full time

Benefits offered by this job

Health, dental & vision plan

Paid time off

$100 monthly mobile or internet Stip

Stock options

401K

Bonus eligibility

Job summary

Devoted Health is hiring a Clinical Associate to support virtual care programs, coordinating orders, care gaps, and member communications. The role emphasizes high-touch telehealth visits, onboarding, and collaboration with clinicians to ensure timely, quality care for members.

The position requires MA certification (or significant MA experience), 2 years of patient-facing healthcare work, and experience with EHR systems. Remote-USA, full-time with weekend rotation expectations.

Qualifications

• Two years of patient-facing healthcare experience.
• Familiarity with EHR/EMR systems (Epic, AthenaHealth, eClinicalWorks, Cerner).
• HIPAA privacy and clinical documentation compliance.

Responsibilities

• Coordinate SOC dates, DME requests, and referrals with providers.
• Track labs, imaging orders, and ensure timely clinician review.
• Assist with prescription refills and document communications in EMR.

Skills

Care coordination

Patient communication

HIPAA compliance

EHR proficiency

Education

MA Certification

Tools

Epic

AthenaHealth

eClinicalWorks

Cerner

Job description

Devoted Health is hiring a Clinical Associate to support virtual care programs, coordinating orders, care gaps, and member communications. The role emphasizes high-touch telehealth visits, onboarding, and collaboration with clinicians to ensure timely, quality care for members.

The position requires MA certification (or significant MA experience), 2 years of patient-facing healthcare work, and experience with EHR systems. Remote-USA, full-time with weekend rotation expectations.