Remote Medicaid Benefits Support Specialist

Automated Health Systems, Inc.; Jacksonville (FL); Remote; USD 21,000 - 25,000; Full time

Benefits offered by this job

Remote work

Equipment pickup in Tallahassee

Training provided

Job summary

Automated Health Systems is seeking a Customer Service Representative for a remote position that requires picking up equipment in Tallahassee, FL. You will assist individuals with information about benefits and provide accurate, consistent guidance to ensure quality customer service.

The role includes ongoing training and a strong company culture with career growth opportunities. Minimum 2 years in a call center is required; knowledge of Medicaid is preferred; a High School Diploma or GED is

Qualifications

• Minimum 2 years' experience in a call center environment required.
• Experience in health/human services and knowledge of Medicaid preferred.
• High School Diploma/GED required; Associates Degree preferred in social or behavioral sciences or related field.
• Bilingual skills a plus.

Responsibilities

• Assisting individuals with information and support regarding benefits.
• Providing accurate and consistent information.
• Providing quality customer service and support.

Skills

Call center experience

Bilingual

Education

High School Diploma/GED

Associates degree preferred

Job description

Automated Health Systems is seeking a Customer Service Representative for a remote position that requires picking up equipment in Tallahassee, FL. You will assist individuals with information about benefits and provide accurate, consistent guidance to ensure quality customer service.

The role includes ongoing training and a strong company culture with career growth opportunities. Minimum 2 years in a call center is required; knowledge of Medicaid is preferred; a High School Diploma or GED is