Remote Health Benefits Support Specialist

ahscareers; Auburn (AL); Remote; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Employee Wellness Program

Comprehensive training

Career growth opportunities

Job summary

Automated Health Systems is seeking a Customer Service Representative for a remote position that may require travel to Tallahassee, Florida to pick up equipment. You will assist individuals with information and support regarding benefits and ensure accurate, consistent information is provided.

The role emphasizes quality customer service and helping clients navigate benefits, including Medicaid. Training is provided, and the company highlights a strong culture with opportunities for growth;

Qualifications

• Minimum 2 years' experience in a call center environment.
• Experience in health/human services and knowledge of Medicaid preferred.
• Strong PC proficiency required.
• High School Diploma/GED required; Associates Degree preferred in social or behavioral sciences or related field.
• Bilingual skills a plus.

Responsibilities

• Assisting individuals with information and support regarding benefits.
• Providing accurate and consistent information.
• Providing quality customer service and support.

Skills

Call center experience

PC proficiency

Bilingual

Education

High school diploma

Associate degree preferred

Job description

Automated Health Systems is seeking a Customer Service Representative for a remote position that may require travel to Tallahassee, Florida to pick up equipment. You will assist individuals with information and support regarding benefits and ensure accurate, consistent information is provided.

The role emphasizes quality customer service and helping clients navigate benefits, including Medicaid. Training is provided, and the company highlights a strong culture with opportunities for growth;