Remote Health Benefits Support Specialist

ahscareers; Pensacola (FL); Remote; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health/Dental/Vision/401(k)/PTO

Employee Wellness Program

Comprehensive and ongoing training

Strong company culture with career增长机会

Job summary

Automated Health Systems is seeking a Customer Service Representative to support beneficiaries with information about benefits and navigation through program options. The position is remote, but equipment pickup is required in Tallahassee, FL.

The role emphasizes delivering accurate, compassionate customer service and helping clients access benefits. Candidates should have at least 2 years in a call center environment, knowledge of Medicaid preferred, and strong PC skills.

Qualifications

• Minimum 2 years' experience in a call center environment required.
• Experience in health/human services and knowledge of Medicaid preferred.
• Strong PC proficiency required.
• High School Diploma/GED required; Associates Degree preferred in social or behavioral sciences or related field.
• Bilingual skills a plus.

Responsibilities

• Assisting individuals with information and support regarding benefits.
• Providing accurate and consistent information.
• Providing quality customer service and support.

Skills

Call center experience

Health/human services knowledge

Bilingual (plus)

PC proficiency

Education

High School Diploma/GED

Associates degree preferred in social or behavioral sciences

Job description

Automated Health Systems is seeking a Customer Service Representative to support beneficiaries with information about benefits and navigation through program options. The position is remote, but equipment pickup is required in Tallahassee, FL.

The role emphasizes delivering accurate, compassionate customer service and helping clients access benefits. Candidates should have at least 2 years in a call center environment, knowledge of Medicaid preferred, and strong PC skills.