Remote Health Benefits CSR | Training & Growth

ahscareers; Pensacola (FL); Remote; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health benefits

Wellness program

Training

Career growth

Job summary

Automated Health Systems is seeking a Customer Service Representative for a remote role with in-person equipment pickup in Tallahassee, FL. You will assist individuals with benefits information, maintain accuracy, and provide quality customer service.

The ideal candidate has at least 2 years in a call center, familiarity with Medicaid, strong PC skills, and a GED or high school diploma; an Associate's degree is preferred in social or behavioral sciences. Bilingual candidates are a plus.

Qualifications

• Minimum 2 years' experience in a call center environment required.
• Experience in health/human services and knowledge of Medicaid preferred.
• Strong PC proficiency required.
• High School Diploma/GED required; Associates Degree preferred in social or behavioral sciences or related field.
• Bilingual skills a plus.

Responsibilities

• Assisting individuals with information and support regarding benefits.
• Providing accurate and consistent information.
• Providing quality customer service and support.

Skills

Call center experience

Medicaid knowledge

PC proficiency

Bilingual (a plus)

Education

High School Diploma/GED

Associates Degree preferred

Job description

Automated Health Systems is seeking a Customer Service Representative for a remote role with in-person equipment pickup in Tallahassee, FL. You will assist individuals with benefits information, maintain accuracy, and provide quality customer service.

The ideal candidate has at least 2 years in a call center, familiarity with Medicaid, strong PC skills, and a GED or high school diploma; an Associate's degree is preferred in social or behavioral sciences. Bilingual candidates are a plus.