Remote Health Benefits Support Specialist

ahscareers; Jacksonville (FL); Remote; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Health/Dental/Vision/401(k)/Paid Time 

Employee Wellness Program

Comprehensive and ongoing training

Strong company culture with career增长机会

Job summary

Automated Health Systems is seeking a remote Customer Service Representative who will assist individuals with information and support regarding benefits, ensuring accurate and consistent information, and delivering quality customer service.

The position emphasizes health/human services experience and knowledge of Medicaid, with strong PC skills and a HS diploma; an associate degree is a plus. Training is comprehensive and ongoing, supporting career growth.

Qualifications

• Minimum 2 years' experience in a call center environment.
• Experience in health/human services and knowledge of Medicaid preferred.
• Strong PC proficiency required.
• High School Diploma/GED; Associates Degree preferred in social or behavioral sciences or related field.

Responsibilities

• Assisting individuals with information and support regarding benefits.
• Providing accurate and consistent information.
• Providing quality customer service and support.

Skills

Call center experience

PC proficiency

Bilingual (plus)

Education

High School Diploma/GED

Associates Degree preferred in social or behavioral sciences or related field

Job description

Automated Health Systems is seeking a remote Customer Service Representative who will assist individuals with information and support regarding benefits, ensuring accurate and consistent information, and delivering quality customer service.

The position emphasizes health/human services experience and knowledge of Medicaid, with strong PC skills and a HS diploma; an associate degree is a plus. Training is comprehensive and ongoing, supporting career growth.