Remote Matter Onboarding & Billing Specialist

Carr Allison Pugh Howard Oliver & Sisson PC; Birmingham (AL); Hybrid; USD 42,000 - 65,000; Full time

Job summary

Carr Allison in Birmingham, AL is hiring a detail-oriented Matter Onboarding Coordinator to support our Electronic Billing Team. You will ensure matters are set up correctly on client e-billing sites, verify budgets, and confirm rates match client approvals to prevent invoice delays.

Working with attorneys, legal assistants, and client billing contacts, you will maintain a tracking log, upload revised budgets, and keep matter setup on track for a smooth first billing cycle.

Qualifications

• High school diploma or equivalent required; higher degrees preferred.
• Proficiency in Excel, Outlook and Word; quick learner of new software.
• Strong organizational skills with ability to manage multiple matters and deadlines.
• Effective written and verbal communication; professional client interaction.
• Attention to detail and accuracy when cross-checking data across systems.
• Ability to work independently and as part of a team.

Responsibilities

• Check new electronic billing matters for complete and accurate setup before the first invoice.
• Confirm matter creation/ linking on client e-billing platforms and follow up as needed.
• Ensure billing information matches client-site details, including matter IDs and rate records.
• Update information when adjusters or timekeepers change across systems.
• Maintain a tracking log of new e-billing matters and statuses.
• Upload budgets and track submission/approval status; alert on missing items.
• Compare firm rates with client-approved rates and resolve discrepancies.
• Process timekeeper and rate requests through client portals when required.
• Serve as liaison between the Electronic Billing Team, attorneys, and clients.

Skills

Strong computer skills

Organizational skills

Written and verbal communication

Attention to detail

Team player

Education

High school diploma or equivalent

Associates/Bachelor's degree preferred

Tools

Microsoft Excel

Microsoft Outlook

Microsoft Word

Job description

Carr Allison in Birmingham, AL is hiring a detail-oriented Matter Onboarding Coordinator to support our Electronic Billing Team. You will ensure matters are set up correctly on client e-billing sites, verify budgets, and confirm rates match client approvals to prevent invoice delays.

Working with attorneys, legal assistants, and client billing contacts, you will maintain a tracking log, upload revised budgets, and keep matter setup on track for a smooth first billing cycle.