Billing Coordinator

Wiggin and Dana LLP; Connecticut; On-site; USD 50,000 - 70,000; Full time

Job summary

A leading legal firm in Connecticut is looking for a Billing Coordinator to oversee client invoices and ensure accuracy in a busy legal practice. The ideal candidate will have 2-5 years of billing experience, excellent communication skills, and proficiency in accounting principles. This role requires strong organizational skills and the ability to collaborate effectively with attorneys. The position is full-time and is based on-site.

Qualifications

• Minimum 2-5 years of experience in high-volume billing or accounts receivable.
• Experience in customer service roles is a plus.
• Strong attention to detail and accuracy.

Responsibilities

• Oversee preparation and submission of client invoices.
• Collaborate with attorneys to resolve billing discrepancies.
• Manage electronic billing submissions and assist with collections.

Skills

Understanding of basic accounting principles

Excellent written and verbal communication

Analytical and problem-solving abilities

Proficiency with Microsoft Office, especially Excel

Strong organizational skills

Education

Bachelor’s Degree in Finance, Accounting or Business Administration

Tools

Aderant

BillBlast

Job description

Responsibilities

The Billing Coordinator will oversee the preparation, review, and submission of client invoices for a busy legal practice, ensuring accuracy, compliance with client billing guidelines, and timely delivery. You’ll serve as a key liaison between attorneys, clients, and the accounting department to support efficient billing operations and strong client relationships. The coordinator possesses an extensive knowledge of multiple legal billing, disbursement and e‑billing processes. The individual can effectively prioritize workflow, apply judgement and make decisions affecting improved function and procedures for which they are accountable.

• Prepare, edit, and finalize complex client invoices in accordance with firm and client billing requirements (including eBilling platforms) including:
• Apply retainer funds
• Process write offs per Firm policy
• Process split party billing
• Collaborate with attorneys and practice groups to resolve billing discrepancies and ensure prompt approval
• Review and edit prebills per Billing Attorney/Administrative Assistant instructions
• Review and verify accuracy of billing and supporting documentation as required.
• Provide technical support to attorneys and administrative assistants on prebill software
• Maintain and update billing records, matter budgets, and client billing instructions.
• Manage electronic billing submissions, appeal processes and reporting through various eBilling systems (e.g., CounselLink, TyMetrix, Legal Tracker)
• Reconcile billed amounts and track outstanding invoices; assist with collections as needed
• Research and respond to inquiries regarding billing issues and problems; produce scheduled and ad hoc reports
• Review creation of new matters from New Business Intake system to Financial system. Review matter set up to ensure compliance with rate agreements and outside counsel guidelines
• Assist in month‑end and year‑end closing processes related to billing and accounts receivable
• Identify opportunities for process improvement and workflow optimization within the billing function

Requirements

Education: Bachelor’s Degree in Finance, Accounting or Business Administration or related area preferred.

Experience: Minimum 2-5 years’ experience in a high‑volume billing, customer service or accounts receivable role.

Knowledge/Skills and Abilities:

• A solid understanding of basic accounting principles and their application in daily work tasks
• Understanding of billing software and eBilling systems (e.g., Aderant, BillBlast) preferred
• Excellent written and verbal communication, interpersonal, and customer service skills
• Analytical, numerically astute with strong demonstrated problem‑solving abilities
• Ability to work well under pressure and handle emergency situations
• Ability to prioritize, multitask and organize workflow with a willingness to take the initiative to use these abilities to work collaboratively in meeting deadlines with a sense of urgency
• Keen attention to detail and accuracy
• Proficiency with Microsoft Office with emphasis on Excel skills required
• Strong organizational skills and attention to detail and accuracy
• Ability to organize and prioritize workflow with a sensitivity to meeting deadlines
• Maturity, professionalism, and high level of discretion are required
• Ability to be in the office on a daily basis, working a full day
• Ability to deal with stress due to workload pressures.
• Ability to sit for extended period of time.
• Ability to keyboard for extended period of time.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Finance

Industries

Law Practice