Remote Marketing Operations Lead (Marketo & MarTech)

Lumen; Santa Fe (NM); Remote; USD 106,000 - 141,000; Full time

Benefits offered by this job

Health benefits

Life benefits

Wellbeing & financial security

Job summary

Lumen is seeking a Lead Marketing Operations Manager to shape and evolve our marketing tech ecosystem, enabling scalable campaign execution and connected customer experiences. You’ll optimize Marketo and complex integrations, driving data quality, security, and operational excellence across Marketing, Sales, Technology, Product, and Analytics.

This fully remote role welcomes candidates nationwide in the U.S.

Qualifications

• 5–10 years of experience administering and optimizing Marketo in enterprise environments.
• Experience supporting large-scale marketing automation programs and campaign operations.
• Strong experience with Salesforce integrations and complex marketing technology ecosystems
• Experience managing integrations across multiple marketing technologies and supporting data-driven marketing operations.
• Experience developing documentation, process maps, operational procedures, and training materials.
• Strong communication skills with the ability to present technical concepts to nontechnical stakeholders.

Responsibilities

• Administer and optimize Marketo and related marketing technologies to enable reliable, scalable campaign execution.
• Own the strategy, maintenance, monitoring, and optimization of integrations between Marketo and connected platforms, including Salesforce, Demandbase, Conversica, Knak, NeverBounce, ZoomInfo, and OneTrust.
• Lead onboarding of new marketing technologies and integrations, including strategy, security reviews, configuration, testing, deployment, documentation, and ongoing support.
• Improve operational efficiency through effective project management, process optimization, and change management.
• Drive improvements in data quality, compliance, segmentation, and customer experience across the marketing technology ecosystem.
• Perform quality assurance for Marketo campaigns prior to deployment and establish standards that strengthen consistency, scalability, and campaign performance.
• Own documentation, process guidance, and operational resources that enable knowledge sharing, consistency, and effective stakeholder communication.
• Partner across Marketing, Sales, Technology, Product, and Analytics to translate evolving business requirements into scalable technology and automation solutions.

Skills

Marketo Admin

Salesforce Integrations

Marketing Automation

Data-driven Marketing

Documentation & Training

Tools

HubSpot

Eloqua

Salesforce Marketing Cloud

Job description

Lumen is seeking a Lead Marketing Operations Manager to shape and evolve our marketing tech ecosystem, enabling scalable campaign execution and connected customer experiences. You’ll optimize Marketo and complex integrations, driving data quality, security, and operational excellence across Marketing, Sales, Technology, Product, and Analytics.

This fully remote role welcomes candidates nationwide in the U.S.