Remote Lead Marketing Operations & MarTech Architect

Lumen Technologies; United States; Remoto; USD 106.000 - 155.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health benefits

Life insurance

Retirement plan

Descrizione del lavoro

Lumen Technologies is seeking a Lead Marketing Operations Manager to shape and evolve its marketing tech ecosystem, enabling reliable, scalable campaign execution and connected customer experiences.

The role leads Marketo administration and a complex MarTech stack, aligning technology, data, process, and automation to improve marketing operations at scale. Remote work is available across the U.S.

Competenze

• 5–10 years of experience administering and optimizing Marketo in enterprise environments.
• Experience supporting large-scale marketing automation programs and campaign operations.
• Strong experience with Salesforce integrations and complex marketing technology ecosystems.
• Experience managing integrations across multiple marketing technologies and supporting data-driven marketing operations.
• Experience developing documentation, process maps, operational procedures, and training materials.
• Strong communication skills with the ability to present technical concepts to nontechnical stakeholders.

Mansioni

• Administer and optimize Marketo and related marketing technologies to enable reliable, scalable campaign execution.
• Own the strategy, maintenance, monitoring, and optimization of integrations between Marketo and connected platforms, including Salesforce, Demandbase, Conversica, Knak, NeverBounce, ZoomInfo, and OneTrust.
• Lead onboarding of new marketing technologies and integrations, including strategy, security reviews, configuration, testing, deployment, documentation, and ongoing support.
• Improve operational efficiency through effective project management, process optimization, and change management.
• Drive improvements in data quality, compliance, segmentation, and customer experience across the marketing technology ecosystem.
• Perform quality assurance for Marketo campaigns prior to deployment and establish standards that strengthen consistency, scalability, and campaign performance.
• Own documentation, process guidance, and operational resources that enable knowledge sharing, consistency, and effective stakeholder communication.
• Partner across Marketing, Sales, Technology, Product, and Analytics to translate evolving business requirements into scalable technology and automation solutions.

Conoscenze

Marketo admin

Marketing automation

Salesforce integration

Multi-tech integrations

Documentation & training

Stakeholder comms

Strumenti

Marketo

Salesforce

Demandbase

Conversica

Knak

NeverBounce

ZoomInfo

OneTrust

Workfront

Descrizione del lavoro

Lumen Technologies is seeking a Lead Marketing Operations Manager to shape and evolve its marketing tech ecosystem, enabling reliable, scalable campaign execution and connected customer experiences.

The role leads Marketo administration and a complex MarTech stack, aligning technology, data, process, and automation to improve marketing operations at scale. Remote work is available across the U.S.