Remote Marketing Ops Lead - MarTech & Marketo Expert

Lumen; Boise (ID); Remote; USD 106,000 - 155,000; Full time

Benefits offered by this job

Remote work

Health benefits

Competitive compensation

Job summary

Lumen is seeking a Lead Marketing Operations Manager to shape and evolve our marketing technology ecosystem, ensuring reliable, scalable campaign execution and connected customer experiences. You will lead Marketo administration and integrations across our MarTech stack, collaborating with Marketing, Sales, Technology, Product, Analytics, and external partners.

The role focuses on translating business needs into practical technology solutions, driving operational excellence, and supporting

Qualifications

• 5–10 years of experience administering and optimizing Marketo in enterprise environments.
• Experience supporting large-scale marketing automation programs and campaign operations.
• Strong experience with Salesforce integrations and complex marketing technology ecosystems.
• Experience managing integrations across multiple marketing technologies and supporting data-driven marketing operations.
• Experience developing documentation, process maps, operational procedures, and training materials.

Responsibilities

• Administer and optimize Marketo and related marketing technologies to enable reliable, scalable campaign execution.
• Own strategy, maintenance, monitoring, and optimization of integrations between Marketo and connected platforms (Salesforce, Demandbase, Conversica, Knak, NeverBounce, ZoomInfo, OneTrust).
• Lead onboarding of new marketing technologies and integrations (strategy, security reviews, configuration, testing, deployment, documentation, support).
• Improve operational efficiency through project management, process optimization, and change management.
• Drive data quality, compliance, segmentation, and customer experience across the marketing tech ecosystem.
• Perform QA for Marketo campaigns prior to deployment and establish standards for consistency and scalability.
• Own documentation, process guidance, and operational resources for knowledge sharing and stakeholder communication.
• Partner across Marketing, Sales, Technology, Product, Analytics to translate evolving business requirements into scalable technology and automation solutions.

Skills

Marketo admin

Salesforce integrations

Marketing automation

Data-driven marketing

Documentation & training

Tools

Marketo

Salesforce

Demandbase

Conversica

Knak

NeverBounce

ZoomInfo

OneTrust

Job description

Lumen is seeking a Lead Marketing Operations Manager to shape and evolve our marketing technology ecosystem, ensuring reliable, scalable campaign execution and connected customer experiences. You will lead Marketo administration and integrations across our MarTech stack, collaborating with Marketing, Sales, Technology, Product, Analytics, and external partners.

The role focuses on translating business needs into practical technology solutions, driving operational excellence, and supporting