Remote-First Market Operations Specialist (24/7 Exchanges)

Coinbase, Inc.; Frankfort (KY); Remote; USD 113,000 - 133,000; Full time

Benefits offered by this job

Equity compensation

Bonus eligibility

Medical, dental, vision benefits

401(k)

Job summary

Coinbase, Inc. is seeking a Specialist, Market Operations to provide frontline operational support for the Coinbase Derivatives Exchange (CDE) and Deribit.

The role runs 24/7 to keep trading, clearing, and connectivity systems healthy for clients and internal stakeholders. You will troubleshoot issues in real time, coordinate cross-functional resolution, and perform deployment testing to protect production environments.

Qualifications

• BA/BS in Information Systems, Economics, Finance, or a technical field.
• 1+ years of experience in financial markets operations or a technical operations role.
• Familiarity with listed futures or options and error trade analysis is a plus.

Responsibilities

• Own real-time functional and technical support for electronic trading, clearing systems, and exchange applications across CDE and Deribit.
• Investigate and resolve customer inquiries related to exchange functionality, market events, connectivity, product schedules, and business technology.
• Provide front-line support for internal and external investigations tied to exchange operations, including error trade analysis and resolution.
• Coordinate with product and development teams to launch new products, implement platform updates, and execute deployment testing in pre-production environments.
• Support onboarding and ongoing operational enablement of clients and vendors across both exchanges, including prediction markets and event contracts listed on CDE.
• Identify, document, and recommend operational process improvements aligned with business objectives and platform growth.

Skills

Financial markets operations

Multi-channel support

Analytical communication

AI-driven process improvement

Education

BA/BS in Information Systems, Economics, Finance, or technical field

Tools

SQL

Salesforce

JIRA

FIX protocol

Job description

Coinbase, Inc. is seeking a Specialist, Market Operations to provide frontline operational support for the Coinbase Derivatives Exchange (CDE) and Deribit.

The role runs 24/7 to keep trading, clearing, and connectivity systems healthy for clients and internal stakeholders. You will troubleshoot issues in real time, coordinate cross-functional resolution, and perform deployment testing to protect production environments.