Remote Manager, Customer Sales – Upsell & Renewals

CrowdStrike Inc.; Carson City (NV); Remote; USD 74,000 - 115,000; Full time

Benefits offered by this job

Equity awards

Wellness programs

Vacation & holidays

Parental leave

Professional development

Employee networks

Office amenities

Great Place to Work

Job summary

CrowdStrike is seeking a Manager, Customer Sales to lead and mentor a team focused on upselling, cross-selling, and renewals within our small to midsize business segment. You’ll drive the full sales cycle and collaborate with Sales Engineering and Channel teams to optimize strategies and pipeline growth.

Ideal candidates have 3+ years in full sales cycle account management for technical buyers and 1+ year in frontline sales management, with proven coaching and quota attainment.

Qualifications

• 3+ years full sales cycle in account management selling to a technical audience such as IT, Security, Engineers, etc.
• 1+ years of front-line sales management experience with a history of meeting/exceeding quota.
• Experience working with channel sales, presales/post sales and supporting departments to drive sales execution.
• Track record of hiring, coaching, and leading successful sales teams.
• Excellent communication and strong presentation skills, both in person and via virtual channels.

Responsibilities

• Manage a team of 6-8 Corporate Account Managers.
• Coach reps on sales strategies, technique, and best practices when it comes to presenting to customers, delivering health checks, and generating upsell/cross sell opportunities.
• Work with internal teams to grow the team’s pipeline, apply critical thinking and problem-solving skills to help sellers be more effective, and increase close rates.
• Recruiting and training of new Corporate Account Managers.
• Collaborate with our Sales Engineering to devise and execute account strategies and plans.
• Partner with our Channel Team to drive engagement with customers to expand current investment with CrowdStrike.
• Forecast and report updates to the management team.
• Become an insider within the Cyber Security Industry and become an expert of CrowdStrike products.
• Actively participate in customer engagements with your team: driving expansion opportunities, securing renewals, and strategically aligning with leadership.

Skills

Sales Leadership

Account Management

SaaS/Security

Coaching

Channel Sales

Forecasting

Hiring

Job description

CrowdStrike is seeking a Manager, Customer Sales to lead and mentor a team focused on upselling, cross-selling, and renewals within our small to midsize business segment. You’ll drive the full sales cycle and collaborate with Sales Engineering and Channel teams to optimize strategies and pipeline growth.

Ideal candidates have 3+ years in full sales cycle account management for technical buyers and 1+ year in frontline sales management, with proven coaching and quota attainment.