Remote Customer Sales Manager — Upsell and Renewals

CrowdStrike Inc.; Montpelier (VT); Remote; USD 74,000 - 115,000; Full time

Benefits offered by this job

Compensation & equity

Wellness programs

Vacation & holidays

Parental leave

Professional development

Employee networks

Office amenities

Great Place to Work

Job summary

CrowdStrike is seeking a Manager, Customer Sales to lead, coach, and mentor a team of Corporate Account Managers focused on upselling, cross-selling, and renewals for our small to midsize business segment.

You will guide a 6-8 person team, drive sales execution with internal and channel partners, and help expand CrowdStrike’s footprint with customers while ensuring renewal success and pipeline growth.

Qualifications

• 3+ years of full sales cycle experience in an account management capacity, selling to a technical audience such as IT, Security, Engineers, etc.
• 1+ years of front-line sales management experience with history of meeting/exceeding quota and performance expectations
• Experience working with channel sales, presales/post sales and supporting departments to drive sales execution.
• Track record of hiring, coaching, and leading successful sales teams.
• Excellent communication and strong presentation skills, both in person and via virtual channels.

Responsibilities

• Manage a team of 6-8 Corporate Account Managers
• Coaching reps on sales strategies, technique, and best practices when it comes to presenting to customers, delivering health checks, and generating upsell/cross sell opportunities.
• Working with internal teams to grow the team’s pipeline, apply critical thinking and problem-solving skills to help sellers be more effective, and increase close rates
• Recruiting and training of new Corporate Account Managers
• Collaborate with our Sales Engineering to devise and execute account strategies and plans.
• Partner with our Channel Team to drive engagement with customers to expand current investment with CrowdStrike.
• Forecast and report updates to the management team.
• Become an insider within the Cyber Security Industry and become an expert of CrowdStrike products
• Actively participate in customer engagements with your team: driving expansion opportunities, securing renewals, and strategically aligning with leadership

Skills

Account management sales

Leadership/mentoring

SaaS/Security experience

Channel sales collaboration

Communication & presentation

Job description

CrowdStrike is seeking a Manager, Customer Sales to lead, coach, and mentor a team of Corporate Account Managers focused on upselling, cross-selling, and renewals for our small to midsize business segment.

You will guide a 6-8 person team, drive sales execution with internal and channel partners, and help expand CrowdStrike’s footprint with customers while ensuring renewal success and pipeline growth.