Remote Luxury Customer Concierge for Travel & Loyalty

International SOS; El Paso (TX); Remote; USD 20.000 - 29.000; Vollzeit

Benefits dieser Stelle

Paid training

401K (Retirement Plan)

Medical, Dental & Vision benefits

Paid time off

Remote Work from home opportunity

No sales required

Zusammenfassung

International SOS is seeking experienced Customer Service Representatives for a permanent, full-time remote role in the United States. You will handle inbound inquiries across phone, email, and chat, delivering polished support for lifestyle services, travel coordination, entertainment, dining, events, and loyalty benefits.

The role offers a competitive hourly rate, fixed full-time schedules, paid training, 401K, comprehensive benefits, paid time off, and remote work from home opportunities.

Qualifikationen

• Minimum 2 years of interactive customer service experience.
• Call center or high-volume service experience preferred.
• Hospitality, travel, or loyalty program experience highly valued.

Aufgaben

• Manage inbound customer requests through phone, email, and chat
• Provide accurate and timely support for customer inquiries and service requests
• Assist customers with travel-related or lifestyle loyalty program needs
• Document interactions and manage cases using company systems
• Maintain quality standards while meeting service and performance metrics

Kenntnisse

Customer service

Communication

Multitasking

Time management

Problem solving

Remote work

Ausbildung

High school diploma

Tools

GDS knowledge

Jobbeschreibung

International SOS is seeking experienced Customer Service Representatives for a permanent, full-time remote role in the United States. You will handle inbound inquiries across phone, email, and chat, delivering polished support for lifestyle services, travel coordination, entertainment, dining, events, and loyalty benefits.

The role offers a competitive hourly rate, fixed full-time schedules, paid training, 401K, comprehensive benefits, paid time off, and remote work from home opportunities.