Remote Loyalty & Travel Concierge

International SOS; Manchester (NH); Remote; USD 20.000 - 29.000; Vollzeit

Benefits dieser Stelle

Competitive wages

Full-time 40 hours/week

Paid training

401K

Medical, Dental & Vision

Paid time off

Remote work from home

No sales required

Zusammenfassung

International SOS is hiring a Customer Service Representative for Remote USA. The role involves handling inbound requests via phone, email, and chat to deliver professional, timely support for lifestyle services and loyalty programs.

You will assist with travel and entertainment needs, document interactions in our systems, and uphold quality standards in a fast-paced, performance-driven environment.

Qualifikationen

• Customer-focused problem solving and friendly communication.
• Ability to work across multiple systems while maintaining accuracy.
• Capable of handling inquiries via phone, email, and chat.

Aufgaben

• Handle inbound requests via phone, email, and chat.
• Provide accurate and timely responses to service inquiries.
• Assist customers with travel-related or lifestyle loyalty program needs.
• Document interactions and manage cases in company systems.
• Maintain quality standards and achieve performance metrics.

Kenntnisse

Customer service

Communication

Multitasking

Time management

Attention to detail

Ausbildung

High school diploma or equivalent

Tools

GDS (Amadeus Sabre Galileo)

Jobbeschreibung

International SOS is hiring a Customer Service Representative for Remote USA. The role involves handling inbound requests via phone, email, and chat to deliver professional, timely support for lifestyle services and loyalty programs.

You will assist with travel and entertainment needs, document interactions in our systems, and uphold quality standards in a fast-paced, performance-driven environment.