Remote LTL Strategic Account Leader

Forward Air Corporation

Chicago (IL)

Remote

USD 75,000 - 85,000

Full time

10 hours ago

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Job summary

Forward Air Corporation is seeking a Senior Account Manager - Less-Than-Truckload (LTL) to lead, retain, and grow a portfolio of strategic customer relationships. You will drive satisfaction, operational excellence, and profitable revenue growth by aligning transportation solutions with customer objectives.

You will partner with executive stakeholders, develop strategic account plans, lead quarterly business reviews, and collaborate with Operations, Pricing, and Sales to optimize performance and

Qualifications

Undergraduate degree in Business, Supply Chain, Logistics, Transportation, or related field required.
5+ years of transportation, logistics, account management, or related customer-facing experience required.
Demonstrated success managing strategic customer relationships and executive-level discussions.

Responsibilities

Lead a portfolio of strategic transportation customers and serve as trusted advisor to executives and stakeholders.
Identify, pursue, and close new shipping opportunities within assigned accounts and markets.
Develop and execute strategic account growth plans aligned with customer supply chain objectives.

Skills

Account management

Sales & business development

Negotiation

Cross-functional collaboration

Presentation skills

Education

Bachelor's degree in Business or related

5+ years experience in transportation/logistics

Tools

Salesforce

MS Excel

MS Office

Job description

You will partner with executive stakeholders, develop strategic account plans, lead quarterly business reviews, and collaborate with Operations, Pricing, and Sales to optimize performance and

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