Remote LPN Care Navigator for Medicare Support

Define Ventures

Newark (DE)

Remoto

USD 28.000 - 34.000

Part-time

3 giorni fa

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Descrizione del lavoro

Mira Mace is seeking a Care Advocate for remote, non-clinical navigation support. After intake, you will help patients understand their care plan, schedule appointments, and connect to providers and community resources. You will work under supervision of billing providers and maintain clear documentation.

This role emphasizes independence, compassion for older adults, and strong communication to reduce friction in accessing Medicare benefits.

Competenze

Active, unrestricted LPN/LVN license in good standing (Required).
2+ years of patient- or community-facing support experience (Required).
Working knowledge of the U.S. healthcare system and Medicare (Required).
Ability to manage a caseload with strong documentation (Required).
Reliable computer, internet, and quiet space for patient calls (Required).
Familiarity with Medicaid and other public programs (Preferred).
Bilingual in Spanish or another Medicare-patient language (Preferred).

Mansioni

Serve as the primary contact for patients after intake.
Help patients understand and act on their care plan (scheduling, providers, Medicare benefits).
Resolve navigation friction (portals, referrals, forms, communications).
Identify social and practical needs and connect to resources.
Coordinate with clinical team while providing non-clinical support.
Document every patient interaction accurately in the platform.
Maintain confidentiality and HIPAA compliance.