Remote Loyalty & Travel Customer Care Pro

International SOS; Montgomery (AL); À distance; USD 20 000 - 29 000; Plein temps

Avantages offerts par ce poste

Paid training

401K (Retirement Plan)

Medical, Dental & Vision benefits

Paid time off

Remote Work from home opportunity

No sales required

Résumé du poste

Aspire Lifestyles, a remote-ready customer service role in the United States, is seeking skilled representatives to handle inbound requests via phone, email, and chat. You will support lifestyle services, travel coordination, entertainment, and loyalty program benefits.

The role emphasizes professional customer experience, accuracy, and timely responses. A minimum of 2 years in interactive customer service is required, with preference for call center or high-volume settings.

Qualifications

• Minimum 2 years of interactive customer service experience.
• Call center or high-volume service experience preferred.
• Hospitality, travel, or loyalty program experience is highly valued.
• Personal global travel experience is an asset.
• Experience with GDS (Amadeus, Sabre, Galileo etc.) is highly valued.

Responsabilités

• Manage inbound customer requests through phone, email, and chat.
• Provide accurate and timely support for customer inquiries and service requests.
• Assist customers with travel-related or lifestyle loyalty program needs.
• Document interactions and manage cases using company systems.
• Maintain quality standards while meeting service and performance metrics.

Connaissances

Customer service

Communication

Multitasking

Attention to detail

Time management

GDS systems

Problem solving

Interpersonal skills

Fast-paced environment

Formation

High school diploma or equivalent

Description du poste

Aspire Lifestyles, a remote-ready customer service role in the United States, is seeking skilled representatives to handle inbound requests via phone, email, and chat. You will support lifestyle services, travel coordination, entertainment, and loyalty program benefits.

The role emphasizes professional customer experience, accuracy, and timely responses. A minimum of 2 years in interactive customer service is required, with preference for call center or high-volume settings.