Remote Loyalty & Travel Concierge - Customer Support

International SOS; Connecticut; Remote; USD 20,000 - 29,000; Full time

Benefits offered by this job

Competitive pay

Full-time

Paid training

401K

Medical, Dental & Vision benefits

Paid time off

Remote work from home

No sales

Job summary

Aspire Lifestyles is seeking skilled Customer Service Representatives for a remote US-based role. You will handle inbound inquiries via phone, email, and chat, delivering professional, timely support for travel, lifestyle services, and loyalty programs.

Ideal candidates have 2+ years in interactive customer service, familiarity with travel-related services, and the ability to work in a fast-paced, performance-driven environment while maintaining high standards. Remote work from home is available.

Qualifications

• Minimum 2 years of interactive customer service experience.
• Call center or high-volume service experience preferred.
• Hospitality, travel, or loyalty program experience is highly valued.
• Personal global travel experience is an asset.
• Experience with GDS (Amadeus, Sabre, Galileo etc.) is highly valued.

Responsibilities

• Manage inbound customer requests through phone, email, and chat.
• Provide accurate and timely support for customer inquiries and service requests.
• Assist customers with travel-related or lifestyle loyalty program needs.
• Document interactions and manage cases using company systems.
• Maintain quality standards while meeting service and performance metrics.

Education

High school diploma or equivalent

Tools

GDS (Amadeus Sabre Galileo)

Job description

Aspire Lifestyles is seeking skilled Customer Service Representatives for a remote US-based role. You will handle inbound inquiries via phone, email, and chat, delivering professional, timely support for travel, lifestyle services, and loyalty programs.

Ideal candidates have 2+ years in interactive customer service, familiarity with travel-related services, and the ability to work in a fast-paced, performance-driven environment while maintaining high standards. Remote work from home is available.