Remote Loyalty & Travel Concierge - Customer Service

International SOS; Pennsylvania; A distancia; USD 20.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote work from home opportunity

401K (Retirement Plan)

Medical, Dental & Vision benefits

Paid training

Descripción de la vacante

Aspire Lifestyles is seeking Customer Service Representatives to support global client programs and deliver world-class service to high-value customers. You will respond to inbound requests via phone, email, and chat, providing polished, timely, and accurate support for lifestyle services, travel coordination, dining, events, and loyalty benefits.

The role aims to provide a professional, seamless customer experience with every interaction, in a remote work-from-home setting, with a full-time

Formación

• Minimum 2 years of interactive customer service experience.
• Call center or high-volume service experience preferred.
• Hospitality, travel, or loyalty program experience is highly valued.
• Private work-from-home environment with reliable hardwired internet.
• High school diploma or equivalent is required.

Responsabilidades

• Manage inbound customer requests through phone, email, and chat.
• Provide accurate and timely support for customer inquiries and service requests.
• Assist customers with travel-related or lifestyle loyalty program needs.
• Document interactions and manage cases using company systems.
• Maintain quality standards while meeting service and performance metrics.

Conocimientos

Customer service

Call center experience

Hospitality/travel knowledge

Educación

High school diploma or equivalent

Descripción del empleo

Aspire Lifestyles is seeking Customer Service Representatives to support global client programs and deliver world-class service to high-value customers. You will respond to inbound requests via phone, email, and chat, providing polished, timely, and accurate support for lifestyle services, travel coordination, dining, events, and loyalty benefits.

The role aims to provide a professional, seamless customer experience with every interaction, in a remote work-from-home setting, with a full-time