Remote Customer Support Specialist — Travel & Luxury Loyalty

International SOS; Clayton (NC); A distancia; USD 20.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Full-time (40 hours/week), Fixed S​​e​

Paid training

401K (Retirement Plan)

Medical, Dental & Vision benefits

Remote Work from home

Descripción de la vacante

Aspire Lifestyles is seeking highly skilled Customer Service Representatives to support global client programs and deliver world-class service to high-value customers. The role involves responding to inbound inquiries via phone, email, and chat, with a focus on lifestyle services, travel coordination, and loyalty benefits.

Join our team to help create seamless, unforgettable experiences while representing top brands.

Formación

• Minimum 2 years of interactive customer service experience.
• Call center or high-volume service experience preferred.
• Hospitality, travel, or loyalty program experience is highly valued.
• Personal global travel experience is an asset.
• Ability to work evenings, weekends, and holidays.
• Have a private work-from-home environment with reliable internet.

Responsabilidades

• Manage inbound customer requests through phone, email, and chat.
• Provide accurate and timely support for customer inquiries and service requests.
• Assist customers with travel-related or lifestyle loyalty program needs.
• Document interactions and manage cases using company systems.
• Maintain quality standards while meeting service and performance metrics.

Conocimientos

Customer service

Call center

High-volume support

Hospitality/travel

Global travel experience

Problem solving

Educación

High school diploma or equivalent

Descripción del empleo

Aspire Lifestyles is seeking highly skilled Customer Service Representatives to support global client programs and deliver world-class service to high-value customers. The role involves responding to inbound inquiries via phone, email, and chat, with a focus on lifestyle services, travel coordination, and loyalty benefits.

Join our team to help create seamless, unforgettable experiences while representing top brands.