Remote Life Underwriting Auditor: QA & Risk

Manulife; Vermont; Remote; USD 92,000 - 160,000; Full time

Job summary

The Life Underwriting Auditor at Manulife/John Hancock will conduct detailed audits of underwriting initiatives and processes, evaluating decision quality and consistency to align with pricing, mortality, and regulatory requirements.

This remote role supports continental US operations and collaborates with Risk, Training, Innovation, and Pricing teams to strengthen controls and drive improvements in underwriting practice.

Qualifications

• 5+ years of experience in life insurance underwriting, with medical and financial underwriting expertise.
• Strong understanding of life insurance products, underwriting guidelines, and risk selection principles.
• Ability to interpret complex medical and financial information and assess risk.
• Excellent analytical skills, attention to detail, and ability to identify patterns and root causes in audit findings.
• Strong written and verbal communication skills with leadership.

Responsibilities

• Conduct post-issue audits and monitor new underwriting initiatives for technical accuracy and guideline adherence.
• Review underwriting decisions for medical, financial, and operational soundness; ensure alignment with guidelines and mortality assumptions.
• Identify errors, trends and themes in audit results; prepare structured reports for management.
• Collaborate with Underwriting Management and Risk Management to develop and monitor CAPs and remediation progress.
• Support enhancement of the Underwriting Risk Control Framework, including KRIs and governance standards.
• Translate audit findings into targeted training and guideline clarifications with Training & Development.
• Provide input into innovation initiatives by testing impact on underwriting quality and risk.
• Assist with design and execution of targeted audits for Underwriting Innovation.
• Ensure audit documentation is complete and suitable for internal audit and regulatory review.
• Contribute to continuous improvement of audit frameworks, metrics, and reporting.

Skills

Life underwriting

Medical underwriting

Financial underwriting

Underwriting guidelines

Risk selection

Analytical skills

Attention to detail

Communication skills

Tools

Excel

BI tools

Job description

The Life Underwriting Auditor at Manulife/John Hancock will conduct detailed audits of underwriting initiatives and processes, evaluating decision quality and consistency to align with pricing, mortality, and regulatory requirements.

This remote role supports continental US operations and collaborates with Risk, Training, Innovation, and Pricing teams to strengthen controls and drive improvements in underwriting practice.