Remote Life Underwriting Quality & Risk Auditor

Manulife; West Virginia; Remote; USD 92,000 - 160,000; Full time

Job summary

Manulife/John Hancock is seeking a Life Underwriting Auditor to conduct detailed audits of underwriting initiatives, evaluate decision quality, and provide actionable insights to align with pricing, mortality assumptions, and regulatory requirements. This remote role supports continual improvement across governance frameworks and risk controls.

You will collaborate with Underwriting Management and Risk Management to develop corrective actions and monitor progress, while testing innovative tools

Qualifications

• 5+ years of life insurance underwriting experience.
• Strong understanding of underwriting guidelines and risk selection principles.
• Ability to interpret complex medical and financial information.
• Excellent analytical and communication skills.
• Demonstrated professionalism and discretion when handling sensitive information.

Responsibilities

• Conduct post issue audits and monitoring of new underwriting initiatives to assess technical accuracy, guideline adherence, quality of underwriter decisioning.
• Review underwriting decisions for medical, financial, and operational soundness, ensuring alignment with guidelines, risk appetite, and mortality assumptions.
• Identify material errors, trends, and themes in audit results and prepare clear, structured reports and recommendations for management.
• Collaborate with Underwriting Management and Risk Management to develop and monitor CAPs and track remediation progress.
• Support enhancement of the Underwriting Risk Control Framework, including KRIs and governance standards.
• Translate audit findings into targeted training, coaching, and guideline clarifications with Training & Development.
• Provide input into innovation initiatives by testing impact on underwriting quality and risk.

Skills

Life underwriting

Medical underwriting

Financial underwriting

Analytical skills

Communication skills

Education

Professional designations ALU/FALU/FLMI

Tools

Excel

BI tools

Job description

Manulife/John Hancock is seeking a Life Underwriting Auditor to conduct detailed audits of underwriting initiatives, evaluate decision quality, and provide actionable insights to align with pricing, mortality assumptions, and regulatory requirements. This remote role supports continual improvement across governance frameworks and risk controls.

You will collaborate with Underwriting Management and Risk Management to develop corrective actions and monitor progress, while testing innovative tools