Remote Life Underwriting Auditor—Quality & Risk Insights

Manulife; Pennsylvania; Hybrid; USD 92,000 - 160,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Career growth opportunities

Job summary

Manulife/John Hancock seeks a Life Underwriting Auditor to conduct post-issue audits of underwriting initiatives, assess medical and financial risk, and ensure adherence to guidelines and regulations. You will partner with Underwriting, Risk, Training, and Innovation teams to drive improvements and CAP tracking.

The role emphasizes data analysis, audit reporting, and the translation of findings into training and guideline clarifications. This is a remote role across the continental US.

Qualifications

• Several years (typically 5+ years) of experience in life insurance underwriting.
• Strong understanding of life insurance products, underwriting guidelines, and risk selection principles.
• Demonstrated ability to interpret complex medical and financial information and assess risk appropriately.
• Excellent analytical skills, attention to detail, and ability to identify patterns and root causes in audit findings.
• Strong written and verbal communication skills, with the ability to present findings clearly and constructively.

Responsibilities

• Conduct post issue audits and monitoring of new underwriting initiatives to assess technical accuracy, guideline adherence, quality of underwriter decisioning.
• Review underwriting decisions for medical, financial, and operational soundness, ensuring they align with company guidelines, risk appetite, and mortality assumptions.
• Identify material errors, trends, and themes in audit results and prepare clear, structured reports and recommendations for management.
• Collaborate with Underwriting Management and Risk Management to develop and monitor Corrective Action Plans (CAPs) and track remediation progress.
• Support the ongoing enhancement of the Underwriting Risk Control Framework, including control design, key risk indicators (KRIs), and governance standards.
• Partner with the Training & Development team to translate audit findings into targeted training, coaching, and guideline clarifications.
• Provide input into innovation initiatives (e.g., new tools, rules engines, GenAI solutions) by testing and evaluating their impact on underwriting quality and risk.
• Assist with the design and execution of Targeted audits for Underwriting Innovation initiatives.
• Ensure audit documentation is complete, accurate, and suitable for internal audit, governance committees, and regulatory review.
• Contribute to ongoing continuous improvement, helping to refine audit frameworks, metrics, and reporting.

Skills

Life underwriting expertise

Analytical thinking

Communication skills

Risk assessment

Collaboration

Tools

Excel

BI tools

Job description

Manulife/John Hancock seeks a Life Underwriting Auditor to conduct post-issue audits of underwriting initiatives, assess medical and financial risk, and ensure adherence to guidelines and regulations. You will partner with Underwriting, Risk, Training, and Innovation teams to drive improvements and CAP tracking.

The role emphasizes data analysis, audit reporting, and the translation of findings into training and guideline clarifications. This is a remote role across the continental US.