Remote Life Sciences Solutions Engineer

Norstella; Carson City (NV); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Medical and Prescription Drug Benefits

Health Savings Accounts (HSA) or FSA

Dental & Vision Benefits

401k Retirement Plan with Company Map

Paid Parental Leave

Paid Time Off & Company Holidays

Disability Insurance

Job summary

Norstella, a premier life sciences data and AI solutions provider, seeks a Solutions Engineer to bridge technology and client challenges remotely in the United States. You will partner with account executives across research, development and commercial cycles, leading discovery, solutioning, demonstrations and proposals, ensuring client success inside their environments.

You will move from compelling demos to running a lived solution, collaborating with client engineering, IT and vendor teams.

Qualifications

• Domain knowledge of pharma and life sciences: clinical trials (site feasibility, protocol design), pipeline and asset intelligence, epidemiology, market access, or forecasting.
• 3-5 years in a solutions engineering, sales engineering, technical consulting or implementation role for a data, analytics or SaaS product, ideally with enterprise clients.
• Outstanding communication: you can present to a technical architect and a commercial VP in the same meeting and land with both.
• Strong discovery instincts: you ask the questions that reveal what a client is actually trying to do, and you listen more than you pitch.
• Comfort with ambiguity: the products, the market, and this role itself are all evolving. You treat that as the opportunity, not the drawback.
• Experience delivering work inside client environments, such as embedded engagements, professional services or consulting, is a plus.

Responsibilities

• Support the sales organization by building an understanding of the client challenges: their clinical trial/research and commercial questions, data landscape, governance constraints, and AI ambitions, and mapping these to Norstella capabilities as applicable.
• Design and deliver compelling demonstrations tailored to the client's actual use cases, not generic scripts.
• Scope proofs of concept and structured engagements, defining success criteria and evaluation plans with the client.
• Deliver bespoke engagements inside client environments through trial and hypercare, converting complexity into deployed, ongoing, repeatable solutions.
• Shape statements of work with commercial teams, covering workstreams, deliverables, assumptions, dependencies and risks, turning an ambiguous client ambition into a scoped, sellable engagement.
• Work alongside client engineering, IT and vendor teams through delivery. You are the technical face of Norstella inside the programme.
• Turn one-off client work into reusable IP: demo environments, playbooks, battlecards and enablement material that make every subsequent engagement faster and stronger.
• Feed field intelligence back to product: recurring client requirements, competitive positioning, and the emerging patterns of what AI-era work clients buy

Skills

Solutions engineering

Communication

Discovery instincts

Ambiguity tolerance

Client environments experience

Job description

Norstella, a premier life sciences data and AI solutions provider, seeks a Solutions Engineer to bridge technology and client challenges remotely in the United States. You will partner with account executives across research, development and commercial cycles, leading discovery, solutioning, demonstrations and proposals, ensuring client success inside their environments.

You will move from compelling demos to running a lived solution, collaborating with client engineering, IT and vendor teams.