Remote Legal Intake Specialist — Part-Time Weekend

Alert Communications; Houston (TX); On-site; USD 18,000 - 26,000; Part time

Job summary

Alert Communications seeks a Part-Time Remote Intake Specialist in the legal services sector. You will be the primary point of contact for prospective clients, evaluating inquiries and guiding them through onboarding with empathy and professionalism.

Ideal candidates will have prior customer service experience, be comfortable with multiple screens, type at least 35 WPM, and reside in Texas. Remote work requires a dedicated setup and reliable internet.

Qualifications

• Location: Must reside in Texas.
• Availability: One weekend day (Sat or Sun) and holidays.
• Experience in customer service, call centers, sales or hospitality (legal industry preferred).
• Proficiency with computers and multiple screens.
• Typing speed: minimum 35 WPM.
• Maintain high productivity, accuracy and reliability using time/tools.
• Bilingual (Spanish and English) is a plus.

Responsibilities

• Serve as the premier contact for individuals reaching out to partner law firms.
• Evaluate and qualify incoming inquiries and provide compassionate customer care.
• Support a smooth onboarding process from the very first call.

Skills

Customer service

Typing 35 WPM

Bilingual

Multiple screens

Time management

Job description

Alert Communications seeks a Part-Time Remote Intake Specialist in the legal services sector. You will be the primary point of contact for prospective clients, evaluating inquiries and guiding them through onboarding with empathy and professionalism.

Ideal candidates will have prior customer service experience, be comfortable with multiple screens, type at least 35 WPM, and reside in Texas. Remote work requires a dedicated setup and reliable internet.