Remote Legal Intake Specialist (Part-Time)

Alert Communications; El Paso (TX); On-site; USD 22,000 - 28,000; Part time

Job summary

Alert Communications, a nationwide live answering and intake solutions provider for the legal sector, seeks a Part-Time Remote Intake Specialist in Texas. You will evaluate inquiries, qualify leads and guide clients through onboarding with empathy and professionalism.

This remote role requires weekend availability, reliable broadband, and strong data entry skills (35 WPM). You’ll work from a dedicated home setup using multiple screens and wired Ethernet to ensure accurate intake processing.

Qualifications

• Must reside in Texas.
• Weekend day availability and holiday coverage required.
• Experience in customer service, call centers, sales or hospitality (legal sector preferred).
• Proficient with computers and multiple screens.
• Typing speed at least 35 WPM.
• Strong productivity, accuracy and reliability with time management.
• Bilingual in Spanish and English is a plus.

Responsibilities

• Handle inbound calls and inquiries for partner law firms.
• Evaluate and qualify inquiries, delivering compassionate service.
• Support client onboarding and ongoing post-call follow-up.
• Maintain accurate data across systems and records.

Skills

Customer service

Call centers

Sales

Hospitality

Bilingual (Spanish/English)

Job description

Alert Communications, a nationwide live answering and intake solutions provider for the legal sector, seeks a Part-Time Remote Intake Specialist in Texas. You will evaluate inquiries, qualify leads and guide clients through onboarding with empathy and professionalism.

This remote role requires weekend availability, reliable broadband, and strong data entry skills (35 WPM). You’ll work from a dedicated home setup using multiple screens and wired Ethernet to ensure accurate intake processing.